Improving the accessibility and effectiveness of psychological and psychiatric care for refugee and migrant children.

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Solentra's mission

Improving the accessibility and efficiency of psychological care for refugee and migrant children in Belgium, according to the UN Sustainable Development Goal 3 (SDG3), which strives for universal accessibility, affordability, and quality health care. Just like we do, to help children realise their dreams. Solentra ensures this using the specialised PACCT-methodology, an outreaching and empowering methodology with respect for cultural differences, developed by the organisation itself. As such, we work with interpreters as our approach is culturally sensitive.


What does Solentra do?

  • Consultations at Solentra: Solentra is an expert in transcultural psychiatry and trauma treatment (more specifically war trauma, migration issues and displacement) and aims to provide psychological care for this target group, faced with uprooting, stress and psychological suffering due to the migration progress. In our therapy centre in Brussels (and other regional centres) we offer high-quality diagnostic and therapeutic support.

    Recognised refugees can also be helped by Solentra, depending on the relevant authorities and the possibility of contributing to the costs. Since psychotherapy is still not reimbursed, this is – especially for the target group – still a big obstacle. In order to keep our service as accessible as possible for people from the target group, who usually have limited resources, Solentra operates for free as much as possible.

    Moreover, Solentra promotes knowledge and expertise for urban and first-line aid organisations that come into direct contact with the target group. We like to share our years of expertise to facilitate the flow of migrant and refugee children who are struggling with psychological problems to the mainstream sector.

  • Community-based work: the DNA of Solentra’s methodology is community-based work, the belief that trauma processing requires close cooperation with an integrative network in addition to a specialised psychologist. Solentra strives to broaden the safety net of refugee children and their families by immobilising (in)formal sources from their environment. Extended family, neighbours, supervisors in extracurricular activities, neighbourhood organisations and school, first line organisations… After all, psychological problems are not only person-specific but are equally influenced by environmental and societal factors. In this way, the mental health and integration of this target group is positively enforced.

  • Focus on resilience: engaging with projects and co-creation processes that stimulate the resilience and adaptability of young people, which ensures better integration and promotes a positive image of refugees.

    To meet the needs of this target group in today’s changing society, Solentra has also established a helpdesk for refugees. This helpdesk is essentially a psychological first aid telephone line that offers the possibility to call a psychologist and have consultations in the native language. Currently our psychologists are available in Arabic, Dari, Farsi and Spanish, but Solentra hopes to expand this offer in the future.


How can you help?

Financial support for

For its services Solentra depends mainly on funding. Some people they can help through partnerships and referrals from other organisations, but they also notice that more and more people are left out. They want to be able to help and reach them too, according to the SDG3 of the UN.

  • Trauma therapy for refugee children and their families: interpretation and translation costs, travel costs, consultation costs (Solentra wants to offer the therapy for free). Highly specialised trauma therapy costs money, but the precarious situations of these (sometimes non-recognised) refugee families often form a threshold that must be overcome. Furthermore, it’s important to use interpreters to have consultations take place in the native language as much as possible. Since emotions are stored in one’s native language, this makes it easier for the person to express themselves.
  • To carry out further research into culturally sensitive psychological care services for the target group.
  • For further expansion of the helpdesk for refugees, so that we can offer more telephone consultations in different languages and as such reach more vulnerable people.

 Update 2021

Release by Donorinfo - Last modification : 04/05/2021